At House of Alkara, we take your privacy very seriously. We understand that you trust us with your personal information and we are committed to protecting it. This Privacy Policy explains how we collect, use, and protect your personal information.
What information do we collect?
We collect the following information when you visit or use our website:
- Your name and contact information, such as email address, mailing address, and phone number
- Your billing information. Please note that we don’t store your credit card details.
- Information about the products or services you purchase from us
- Information about how you use our website, including your IP address, browser type, and device type
- Information about your location, if you enable location services on your device
How do we use your information?
We use your personal information to:
- Process and fulfill your orders
- Provide customer support and respond to your inquiries
- Improve our website and the products and services we offer
- Prevent fraud and protect our business
- Comply with legal and regulatory requirements
We may also use your personal information for marketing purposes, such as sending you promotional emails or newsletters. You can opt out of receiving marketing emails at any time by clicking the unsubscribe link in the email.
How do we protect your information?
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. We use industry-standard security measures, such as encryption and firewalls, to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Do we share your information?
We may share your personal information with third-party service providers who help us operate our website and provide our services, such as shipping providers. We only share the minimum amount of information necessary for these service providers to perform their functions.
We may also share your personal information if required by law or in response to a valid legal request, such as a subpoena or court order.
Third-party links
Our website may contain links to third-party websites, such as social media platforms. We are not responsible for the privacy practices of these third-party websites. We encourage you to read their privacy policies before providing them with your personal information.
Updates to this policy
We may update this Privacy Policy from time to time. We will post the updated policy on our website and indicate the date of the last update. If we make significant changes to the policy, we will notify you by email or by posting a notice on our website.
Contact us
If you have any questions or concerns about our Privacy Policy, please contact us at [email protected].